Privacy Policy
Effective Date: October 2026 • Raees Al Oudh LLC, Deira, Dubai, UAE
I. Commitment to Client Confidentiality
Raees Al Oudh operating from our flagship atelier in Deira, Dubai, United Arab Emirates, is committed to safeguarding the personal privacy of our patrons. This statement governs all data gathered through our digital storefront and bespoke concierge services.
II. Information Acquired
We gather details strictly necessary to fulfill your fragrance acquisitions and provide personalized concierge care:
- Patron Identification: Full name, telephone number, email address, and physical delivery coordinates.
- Transactional Records: Order identifiers, product selections, bespoke decanting preferences, and tax invoice numbers.
- Technical Telemetry: Anonymized browser identifiers, operating system version, and general geographic location for fraud detection.
III. Card Security & Payment Data
Raees Al Oudh does not record or store payment card details on our local infrastructure. Electronic payment transactions are transmitted directly to Stripe, our global PCI-DSS Level 1 certified gateway, using end-to-end 256-bit cryptographic encryption.
IV. Data Processing Grounds
Personal data is processed strictly for:
- Processing orders, sample kits, and wholesale procurement consignments.
- Transmitting dispatch notifications and courier tracking links via SMS and email.
- Direct concierge communications regarding bespoke formulation requests.
- Compliance with UAE taxation, accounting, and anti-fraud regulations.
V. Patron Rights
Under UAE Federal Decree-Law No. 45 of 2021 regarding Personal Data Protection, you maintain the right to inspect your stored account profile, request correction of erroneous records, or instruct complete deletion of your account by contacting our compliance desk at privacy@raeesaloud.com.